Event Details

  • Start Date 07/13/2024
  • Start Time 04:00
  • End Date 07/14/2024
  • End Time 16:00
  • Location Lagos Continental Hotel Victoria Island, Lagos State


To improve the performance of hotel and hospitality managers in Africa.


To build capacity in hotel Managers across Africa with a commitment to
keep pushing, bridging gaps in standards among hotels while building capacities in the workforce of hotels.

Through real-world case studies and interactive discussions, participants will
gain actionable insights to navigate challenges, adapt to ever-changing guest expectations, and emerge as trailblazers in the pursuit of service excellence within the hospitality industry.

Join us as we delve into the forefront of innovation, cultivating an environment where resilience and excellence converge to shape the future of guest experiences.

Topics Speakers Time Venue
Guest Experience and Service Excellence